Return policy

Regular priced items can be returned within 30 days of purchase.

Custom products are final sale and are not eligible for returns.

All Sale items and Bundles are also final sales.

 For all returns, items must not be washed, worn, opened or damaged on your behalf. Hair merchandise must not opened or removed from the packaging. Refund will be sent once we receive package. Lettermail is no eligible.

Shipping fees are non refundable.


How to request a return

1. Contact us at and provide information regarding the item you wish to return and the reason as well as a copy of your original receipt.

2. If the item is eligible for return, send it back to us using a trackable shipping method.

3. Your refund will be processed within 7 business days upon receipt of your returned package.